Migrating Data and Settings to a New Computer

You purchased or are planning to purchase a new computer, but you’re concerned about reinstalling your programs and moving all your data. Below are some important points to consider: Programs you purchased need to be reinstalled and activated on the new computer You want to avoid buying new licenses for programs you already paid for Programs obtained from the internet need to be downloaded and reinstalled Your individual settings in each program need to be configured the same as the …

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Is Your Computer Infected?

Has your computer been behaving abnormally? Do you suspect it may have an infection? We will discuss the common symptoms and how we approach them. Ideas expressed are based on our own experience and is intended for informational purposes only. Most cases we encounter today already have antivirus programs installed. Sometimes scans have already been completed to ensure the system is clean. But the issues persist. Below are some of the common symptoms we encounter: Slow start up and/or programs …

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Disable Work Offline in Outlook

Ever get errors in Outlook when trying to send/receive email? If your internet connection is working, it might just be that Outlook is working offline. In the rare event that someone is working without an internet connection, this mode will stop Outlook from continuously trying to connect, thereby preventing various popup error messages. There are several keyboard shortcuts depending on your Outlook version that can inadvertently enable work offline mode. Common ones are ALT+FK or ALT+SW. To disable “Work Offline” mode in Outlook …

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Changing Mouse Pointer Options

Ever lose track of where your mouse pointer is? It happens to the best of us, especially those who use multiple displays and/or large HD displays. Windows has a useful feature that locates the mouse for you when pressing the Ctrl key. Follow the directions below to enable this feature. The example is shown in Windows 7 but should work similarly in other versions. 1. Press Windows Key + R to open a run command prompt. The Windows Key is …

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Adjusting Keyboard Language and Preferences

Ever tried to type “?” and got “é” instead? This occurs because the keyboard layout has been changed, usually by accident. Windows comes with 2 keyboard layouts for computers distributed in Canada. The first and default is “English – US” and the other is “English – Canadian Multilingual Standard”. The default keyboard shortcut to change the keyboard layout in Windows is Ctrl+Shift. Since these keys are placed one above the other it’s common for people to inadvertently press them, thereby …

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