Paul was very knowledgeable and quick to solve my issue
I want to share with all of you a great experience I had with Paul at iKonyk Solutions.
About 2 weeks ago I got a notice that my customers are not receiving my emails. I tried to contact, what I thought, the legitimate Microsoft Office Customer Service Rep. But, right away the rep came to the conclusion that my office network had been breached by a worm and to was harvesting my private information. Later I found out that it was a scam.
I called Paul and explained the situation. Paul immediately knew what was going on.Thank God I had Paul and Rigo as they were the ones to fix my issues, get rid of the worm and secure my network. Paul was very knowledgeable and quick to solve my issue. I would recommend iKonyk Solutions services anytime and to anyone I know.
I have full confidence in referring iKonyk Solutions as an IT service vendor of choice
I recently engaged the services of iKonyk Solutions to help a family member get an IT problem solved. Not only was iKonyk fast and thorough, solving the issue in a very short lime, they offered prompt, effective service and very trustworthy advice.
My family member has done nothing but offer praise for iKonyk Solutions since based on that, I have full confidence in referring iKonyk Solutions as an IT service vendor of choice, and am happy to refer them to clients without hesitation.
Paul was on it within minutes, arranged to meet with my friend’s son and fixed the problem
My friend called me in a panic and said her son got a virus on her phone. She called me, because she knows that I have used an IT guy in the past for my computer issues. Instead of giving my other IT person’s information, I gave her Paul’s’ contact information. I wasn’t sure if he could handle virus’s on a phone, but told her to call him and if he couldn’t fix it, the he might know someone that could.
Paul was on it within minutes, arranged to meet with my friend’s son and fixed the problem. For that I’m very grateful and my friend was relieved. I want to thank you for looking after my friend so quickly