Terms of Service

Effective Date: April 1, 2026
Last Updated: April 1, 2026
These Terms of Service (“Terms”) govern your use of the website at ikonyk.ca and any services provided by Simply iKonyk Solutions Inc. (“iKonyk Solutions,” “we,” “us,” or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. About Us

iKonyk Solutions is a Calgary-based IT services company providing IT support, managed services, remote support, and custom software development to small businesses. Our registered business name is Simply iKonyk Solutions Inc., located at #231 370, 5222 130 Avenue SE, Calgary, AB T2Z 0G4.

2. Use of This Website

Permitted Use

You may use this website for lawful purposes related to learning about our services, contacting us, or booking consultations. You agree not to:

  • Use the website in any way that violates applicable federal, provincial, or local law
  • Attempt to gain unauthorized access to any part of the website, server, or connected systems
  • Transmit any malicious code, viruses, or harmful content
  • Scrape, reproduce, or redistribute website content without our written consent

    • Availability

    We make reasonable efforts to keep the website accessible, but we do not guarantee uninterrupted or error-free availability. We may modify, suspend, or discontinue any part of the website at any time without notice.

    3. IT Services

    Service Agreements

    IT services provided by iKonyk Solutions are governed by individual service agreements, statements of work, or other written contracts between us and the client. These Terms apply generally and do not replace the terms of any specific service agreement.

    No Professional Advice

    General information on this website — including blog posts, service descriptions, and FAQ answers — is provided for informational purposes only. It does not constitute professional IT, legal, financial, or security advice. For advice specific to your business, please contact us directly.

    4. Booking and Consultations

    When you book a consultation through our website (via TidyCal), you agree to provide accurate contact information and to attend the scheduled appointment or cancel with reasonable notice. Free discovery calls are offered at our discretion and do not create a service obligation on either party.

    5. Intellectual Property

    All content on this website — including text, images, logos, graphics, and code — is the property of Simply iKonyk Solutions Inc. or its licensors and is protected by Canadian copyright law and international treaties.
    The iKonyk Solutions name, logo, and octagon mark are trademarks of Simply iKonyk Solutions Inc. You may not use our trademarks without prior written permission.
    You may share links to our website or blog content, provided you give proper attribution and do not imply endorsement.

    6. Third-Party Services and Links

    Our website uses third-party services including OpnForm (contact forms) and TidyCal (scheduling). Your use of those services is subject to their respective terms and privacy policies. We are not responsible for the content, practices, or availability of third-party websites or services linked from our site.

    7. Limitation of Liability

    To the maximum extent permitted by applicable law:

  • iKonyk Solutions, its owner, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or any services, including but not limited to loss of data, loss of revenue, business interruption, or loss of profits, even if we have been advised of the possibility of such damages.
  • Our total liability for any claim arising from or related to this website shall not exceed the amount you have paid to us for services in the 12 months preceding the claim, or $100 CAD, whichever is greater.
  • For IT services, liability is governed by the terms of the applicable service agreement. Where no service agreement exists, this limitation applies.

    • This limitation does not exclude or limit liability that cannot be excluded or limited under applicable Alberta or Canadian law, including liability for fraud or gross negligence.

    8. Disclaimer of Warranties

    This website and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
    We do not warrant that:

  • The website will be available at all times or free from errors
  • The information on the website is complete, accurate, or up to date
  • The website is free from viruses or harmful components

    • 9. Indemnification

    You agree to indemnify and hold harmless Simply iKonyk Solutions Inc., its owner, employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

  • Your use of the website in violation of these Terms
  • Your violation of any applicable law or regulation
  • Any dispute between you and a third party related to your use of our website

    • 10. Governing Law and Jurisdiction

    These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any dispute arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of the Province of Alberta, sitting in Calgary.

    11. Severability

    If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

    12. Changes to These Terms

    We may update these Terms from time to time. The updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

    13. Contact Us

    If you have any questions about these Terms, please contact us:
    Simply iKonyk Solutions Inc.
    #231 370, 5222 130 Avenue SE
    Calgary, AB T2Z 0G4
    Email: info@ikonyk.ca
    Phone: (403) 775-0500