Step-by-step fixes for the everyday problems that eat your morning — printers that won’t print, slow computers, email that won’t send.
You’re working on an email reply when your screen goes blank. “Microsoft Outlook is not responding.” You wait, the screen comes back, and you keep working on your emails. Twenty minutes later, the same thing happens again. The third time it happens, you compose your emails using a two-step process: write the draft and save … Read more
Your internet just went down. Before you call Rogers — or TELUS, or whoever your ISP is — spend five minutes on this checklist. About half the time, the problem is inside your building, not outside it. And if it is inside, the fix usually takes ten minutes, not a two-hour service window. Step 1: … Read more
Of all the things that make people irrationally furious at technology, printers are the undisputed champions. They work fine for months. Then, the moment you need to print something important — a contract before a client meeting, an invoice, the boarding pass you forgot to save — they decide to stop. No error message. No … Read more
Around 25% of reported wireless issues are actually caused by something other than the Wi-Fi signal — an overloaded router, a device consuming all available bandwidth, a failing switch, an unauthorized device, or a network configuration problem. This post explains how to tell the difference between a Wi-Fi problem and a network problem, and includes a real-world example of an employee using the office ethernet connection to download large personal files, slowing the entire office to a crawl.
A slow computer usually has one of seven fixable causes — most do not require a new machine. This guide covers the most common culprits in order: startup programs, background processes, storage space, Windows updates, malware, RAM, and hard drive type. The single hardware upgrade with the highest impact for small business computers is replacing a spinning hard drive with an SSD.